Effective Supervisory Skills
Supervisors are an extremely important part of the management team since they are the ones in closest contact with the people who actually produce the work. The course details the key skills required by a supervisor, including planning, controlling, and motivating members of work groups.
Suitability: who should attend?
Managers, planners, or supervisors who are currently responsible for teams or departments and want to further their understanding, or personnel who are being developed for more responsibility
Aims of the course
At the end of this course, delegates will have a good understanding of the methods and techniques used, as well as insight into how they can be applied in a work situation. Presentations on key areas will be reinforced through workshop sessions to develop the methods and techniques presented and apply them to the individuals' own work situations.
Training course content
This training course is designed to cover the following topics:
- The role and purpose of the supervisor
- Management styles and techniques
- Responsibilities
Planning
- The planning thought process, techniques, and methods
- Resource allocation and monitoring
- Setting and controlling priorities
- Analysis
Computer applications
- Systems approach
- Applications approach
- Practical applications
Management
- Managing, monitoring, and control
- Communication
- Team building
- Controlling and organising people and other work resources
- Priority setting
- Problem solving
- Methods and techniques
- Effective report writing
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